Terms and Conditions
ONLINE ONLY - We do not have a shop or showroom for pick ups.
By placing an order with DWP it is deemed that you have read, understood and agreed to our Terms And Conditions.
Copyright – All content contained on this website is owned by Discount Wedding Papers ( or the respective owners of images ). No content may be copied, re-used or reproduced in any way without our prior consent.
Privacy – Your personal details are kept confidential and will never be passed on to any third party for any reason.
Pricing & Payment – All prices are shown in Australian Dollars and include 10% GST. Prices are subject to change without notice. Payment methods include Visa & MasterCard via our shopping cart, if you wish to pay by another method please contact us for further information.
We do not accept Amex or personal cheques.
Delivery - We cannot be held liable for loss or delays caused in transit unless you have taken out the option of ‘signature required’ in which we are able to track your parcel and/or replace the order should it not be found within a reasonable timeframe.
Whilst we ensure all goods are packed safely and securely, damages caused in transit must be taken up with the carrier.
Refunds – Please note we will only provide a refund or exchange on items that contain manufacturing faults. Any faults must be reported to us within 5 working days of you receiving your order. After 5 days it will be deemed that your order is satisfactory and the order completed. Authorisation must be obtained from us prior to you returning any goods to us for a refund or exchange.
Cancelling or changing orders – Please contact us within 24 hours of ordering if you need to cancel or change your order. Once an order has been packed it cannot be changed. If your order has not yet been despatched it may be cancelled at the discretion of Discount Wedding Papers.
Returns for change of mind - Should a product not be sutiable or what you had hoped it would be, please contact us for permission to return it for a credit note. We do not accept returns unless authorised. Items that have been specially ordered in for a client that are not a standard website item cannot be returned unless faulty. All items returned must be sent by registered post at your cost and must be in original condition and well packaged to ensure they can be re-sold. Please contact us within 7 days of receiving your order should you wish to return an item. The credit note must be used within 3 months of return date.
Any Questions – If you have any questions at all, please contact us at firstname.lastname@example.org We will happily assist you!